Return, Refund and Warranty Policies

• No returns after 7 days > Items returned within 7 days, in new condition

and original packaging, subject to 15% restocking fee.

• Unopened items can be returned within 7 days of purchase for a store

credit.

• Store credit only, no cash refunds.

• We do not accept ANY returns on Soils & Mediums, Liquids, Nutrients,

Trimming Machines, Lamps & Bulbs, Grow Tents, Trays, Harvest Tools or

Discontinued Products.

• All items must be returned unopened, in new condition, in original

packaging and with all paperwork, parts, and accessories.

• Products must be free of scratches, dents or cosmetic defects and must

not have been used.

• Products must be in new, resalable condition, and in the original,

undamaged manufacturer’s packaging inside a plain brown shipping

box.

• Return must include all informational brochures, installation guides, cords

& accessories.

• Original shipping fees are not refunded except due to a shipping error,

shipping damage or manufacturer defect.

• All sales are final on Discontinued and Closeout items, there will be no

returns or exchanges on these products.

• We require that all returns be inspected immediately upon delivery.

• Damages and discrepancies must be reported immediately

• After 7 days warranty fees may apply

• A $10 fee applies to all in-store warranty repairs.

• All return must be accompanied by a sales receipt

Warranty policy 

• Defective products will be warrantied when received within 30 days of purchase.Warrantied products will be replaced, no refunds or exchanges.

 • After 30 days no warranties on: air pumps, water pumps, fans, fluorescent bulbs,
timers, thermometers, light hangers, or microscopes.

• After 30 days warranty fees may apply
• A $10 fee applies to all in-store warranty repairs.