Return, Refund and Warranty Policies

Return Policy
• No returns after 7 days > Items returned within 7 days, in new condition
and original packaging, subject to 15% restocking fee.
• Unopened items can be returned within 7 days of purchase for a store
• Store credit only, no cash refunds.
• We do not accept ANY returns on Soils & Mediums, Liquids, Nutrients,
Trimming Machines, Lamps & Bulbs, Grow Tents, Trays, Harvest Tools or
Discontinued Products.
• All items must be returned unopened, in new condition, in original
packaging and with all paperwork, parts, and accessories.
Return Requirements
• Products must be free of scratches, dents or cosmetic defects and must
not have been used.
• Products must be in new, resalable condition, and in the original,
undamaged manufacturer’s packaging inside a plain brown shipping
• Return must include all informational brochures, installation guides, cords
& accessories.
• Original shipping fees are not refunded except due to a shipping error,
shipping damage or manufacturer defect.
• All sales are final on Discontinued and Closeout items, there will be no
returns or exchanges on these products.
• We require that all returns be inspected immediately upon delivery.
• Damages and discrepancies must be reported immediately
• After 7 days warranty fees may apply
• A $10 fee applies to all in-store warranty repairs.
• All return must be accompanied by a sales receipt
Warranty policy 
• Defective products will be warrantied when received within 30 days of purchase.Warrantied products will be replaced, no refunds or exchanges.
 • After 30 days no warranties on: air pumps, water pumps, fans, fluorescent bulbs,
timers, thermometers, light hangers, or microscopes.
• After 30 days warranty fees may apply
• A $10 fee applies to all in-store warranty repairs.